Legal
Privacy Policy
Last updated: February 2026
1Introduction
Neighbours Table (‘NT’, ‘we’, ‘us’, ‘our’) is operated by COCOHUB Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Neighbours Table, you agree to the collection and use of information in accordance with this policy.
Effective Date: February 2026
2Information We Collect
Account Information
- Name and display name
- Email address
- Building and unit information (for verification)
- Profile photo (optional)
Usage Data
- Pages visited and features used
- Booking and hosting history
- Device type, browser, and operating system
Cookies
We use cookies to maintain your session, remember your preferences, and improve your experience on the platform.
3How We Use Your Information
- Provide, operate, and maintain the Neighbours Table platform
- Match you with neighbors in your building for shared experiences
- Process bookings and payments
- Improve and personalize your experience on the platform
- Communicate with you about bookings, updates, and community news
- Ensure trust and safety within the community
4Information Sharing
We do NOT sell your personal data.
We may share your information only with the following:
- Building Verification Partners — to confirm your residency in a participating building
- Payment Processor (Stripe) — to securely process payments. We do not store your full payment card details.
- Analytics Providers — to understand how the platform is used and improve the experience
- Legal Requirements — when required by law, legal process, or to protect the rights and safety of our users and community
5Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encrypted data storage and transmission (TLS/SSL)
- Secure authentication and session management
- Regular security reviews and updates
- Limited access to personal data on a need-to-know basis
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your account and personal data
- Export your data in a portable format
- Opt out of non-essential communications
To exercise any of these rights, contact us at hello@neighbourstable.app
7Cookies
Essential Cookies
Required for authentication, session management, and core platform functionality. These cannot be disabled.
Optional Analytics Cookies
We use Vercel Analytics to understand how the platform is used. These cookies help us improve the experience and are not used for advertising purposes.
8Children
Neighbours Table is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
9Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make material changes, we will notify you via email or through a prominent notice on the platform. Your continued use of Neighbours Table after any changes constitutes acceptance of the updated policy.
10Contact
If you have questions about this Privacy Policy or your personal data, contact us at: hello@neighbourstable.app
COCOHUB Inc
Vancouver, BC, Canada