FAQ
Common Questions
Everything you need to know about dining with your neighbors.
?Is this safe?+
Absolutely. Neighbour's Table connects you exclusively with verified residents in your own building. Every member is verified through their building's invite code, and our review system means hosts and guests build visible reputations over time. You're not dining with strangers from the internet — you're meeting the neighbor two floors down.
?Who can see my apartment number?+
Your privacy is our priority. Your exact unit number is only visible to the host after you've confirmed a booking. In listings and profiles, only your first name and floor/unit designation are shown. You control what information is visible on your profile.
?What about food allergies and dietary restrictions?+
Hosts are encouraged to list their menu and flag common allergens when creating a dinner. As a guest, you can message the host before booking to discuss any dietary needs. As with any home dinner party, we recommend communicating your allergies directly with your host.
?What if I need to cancel?+
Cancel up to 48 hours before the dinner for a full refund. Cancellations within 48 hours are non-refundable, as the host has already prepared for you. We ask for this courtesy so hosts can plan their meals and invite others from the waitlist.
?What if the host cancels?+
If a host cancels for any reason, all guests receive an automatic full refund. We understand things come up — but frequent cancellations may affect a host's visibility on the platform.
?How is the $1 mission fee used?+
Every booking includes a $1 contribution toward our mission to eradicate loneliness. This funds platform operations, expansion to new buildings, trust and safety features, and community grants for neighbors who need it most. Full transparency on how funds are used is available on our Mission page.
?Do I need to be a great cook to host?+
Not at all! Some of our best-rated dinners are simple pasta nights or even takeout and board games. What matters is opening your door and creating a welcoming space. The food is the excuse — the connection is the point.
?How many guests can I expect?+
You decide! When creating a dinner, you set the maximum number of guests (we recommend 2–6 for the best experience). You're always in control of how many people you welcome into your home.
?What if I feel uncomfortable during a dinner?+
You can leave at any time, no questions asked. We also have a reporting feature where you can flag any concerns. We take every report seriously and will investigate promptly. Your safety and comfort always come first.
?Is this legal? Do hosts need a food license?+
Yes, this is completely legal. Neighbour's Table facilitates shared meals between neighbors — the same as inviting someone over for dinner. Hosts are not operating restaurants or commercial food services. Think of it as a dinner party with new friends, because that's exactly what it is.